About Watchcon

WATCHCON – a first in SA

Hout Bay is extremely fortunate to have a local emergency control room such as Watchcon, the HBNW control  centre. Every resident or visitor can phone - or radio in - 24 hours a day with any emergency or concern of suspicious behaviour. The qualified operators immediately alert the relevant authorities and then warn anyone listening in on the 2-way radio airwaves to be aware of any problems and, if necessary, request assistance from Neighbourhood Watch members, security service providers, SAPS and/or other emergency response teams.

For many years, ADT (now Fidelity ADT) has sponsored the Watchcon facility. They currently pay the Watchcon controllers’ salaries and make a monthly financial contribution to HBNW.  Watchcon, exclusively for the use of Hout Bay Neighbourhood Watch, is manned 24 hours a day by experienced radio operators.

Please note that Watchcon is not a security service providerIt is, however, just one phone call away - accessible to all residents of Hout Bay and not just HBNW members. However residents should realise that this reponse is dependent on the availability of resources at the time of an incident. Therefore, having access to a facility such as Watchcon, does not mean residents should decide to forego a contract with a Security Service Provider such as Fidelity ADT who will provide them with the usual guaranteed armed response at the time of an incident. 

HBNW WATCHCON phone number

It is vital for everyone in Hout Bay to be aware of the WATCHCON phone number, which is 021 790 9333 or 060 345 3514, and have it prominently displayed next to their telephones - for the benefit of all members of the household.  Everyone who carries a cell phone is also advised to programme this instant help number into ‘speed dial’.

Some History

HBNW Watchcon was initially set up and manned by Deep Blue Security at their offices next door to Penzance Vet in Main Road. They then moved to new premises further along Main Road (corner Blue Valley Close) towards Constantia Nek, and the Watchcon radio room moved with them. ADT (now fidelity ADT) took over the sponsorship of Watchcon in 2009 and in September 2012 Watchcon moved to Mainstream Shopping Centre in the Courtyard behind Wheelers Pharmacy.

Then in October 2015 Watchcon moved to their current location at Earthworx Garden Centre, corner of Princess & Valley Roads, Hout Bay. 


     Site Last Updated:       11 July 2018      
    Thank you to all who donate and assist us
We do not charge for membership and there is no expectation that members have to contribute financially. However we need to maintain the systems that keep YOU safe. So we welcome donations from residents and businesses alike. 
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Branch: Hout Bay
Branch code: 167 609
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Account No: 167 602 9133
Account name: Hout Bay Neighbourhood Watch
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021 790 9333 or 082 883 6142

SAPS Emergency

SAPS Charge Office/CSC
021 791 9300 or 021 791 8660

Click here for more numbers.

Sep 2017: What is your greatest security concern?
Being the victim of a serious crime
Keeping my family and property safe at all times
Not knowing what crime is happening in Hout Bay
I donít have any security concerns

We're Listening....

Thank you for taking our recent pollHere are the results:
Are you feeling more positive about living in Hout Bay than you did a year ago?
63.7% - No - things are worse than they were a year ago
18.8% - I don't feel any different, one way or another
17.5% - Yes - I'm even happier living in Hout Bay than I was a year ago
91 responses

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